Is it kind to make things easy for people? I put it to you that when we smooth the path too much we run the risk of short-term kindness becoming long-term cruelty, not only to the person we’re assisting, but often to ourselves. (I’m not talking about customer service here.) The consequences can be very [...]
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I’ve just had a sort-out of my paperwork. You might be thinking, ‘Robyn, if you practice what you preach, your paperwork would be always tidy. What do you need a sort-out for?’ I’m human too. With our New Zealand summer just past I had a wonderful parade of non-stop visitors; I HAD to go fishing with the neighbours and learn [...]
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